Privacy Policy

Last Updated: November 23, 2024

Simple Summary

We're an IT service provider in California that helps businesses with their technology needs. This policy explains what personal information we collect and how we use it. We take your privacy seriously and follow California privacy laws.

What Information We Collect

We collect information in two ways:

Information You Give Us:

  • Your name and contact details

  • Your company information

  • What services you need from us

  • Any other information you share when working with us

Information Collected Automatically:

When you use our website or services, we automatically collect:

  • Your computer's Internet address (IP address)

  • What type of device you're using

  • How you use our website

How We Use Your Information

We use your information to:

  • Provide IT support and consulting services

  • Fix technical problems

  • Send you important updates about our services

  • Make our services work better for you

  • Contact you about your service requests

  • Send bills and process payments

Your Privacy Rights as a California Resident

Under California law (CCPA/CPRA), you have the right to:

  • Know what personal information we have about you

  • Ask us to delete your information

  • Get a copy of your information

  • Tell us not to sell or share your information (note: we don't sell your information)

  • Update incorrect information

  • Limit how we use your sensitive personal information

To use any of these rights, email us at [email protected] . We'll respond within 45 days.

How We Protect Your Information

We take security seriously and use industry-standard measures to protect your data:

  • We encrypt your information

  • We require multiple forms of verification to access sensitive data

  • We regularly test our security

  • We limit who can access your information

  • We train our staff on privacy and security

Who We Share Your Information With

We don't sell your personal information. We only share it with:

  • Technology partners who help us provide services (like cloud storage providers)

  • Government agencies if required by law

  • Anyone you ask us to share it with

How Long We Keep Your Information

We keep your information only as long as we need it to:

  • Provide our services

  • Meet legal requirements

  • Handle any disputes When we no longer need your information, we safely delete it.

Children's Privacy

Our services are for adults and businesses. We don't knowingly collect information from anyone under 18 years old.

Changes to This Policy

If we make significant changes to this policy, we'll email you and post a notice on our website 30 days before the changes take effect.

Contact Us

Have questions? We're here to help: